Terms of Services

Last updated 28 February 2026

Welcome to StoryNest. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

General Information

StoryNest provides children’s books and related products. By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update or modify these terms at any time without prior notice.

Products & Orders

All StoryNest books are printed to order through professional print partners.

We make every effort to ensure product descriptions, images, and pricing are accurate. However, slight variations in color or print finish may occur due to screen settings and printing processes.

We reserve the right to:

Refuse or cancel any order
Limit quantities
Update pricing at any time

If an order is cancelled after payment, a full refund will be issued.

Shipping

Production typically takes 3–7 business days before dispatch.

Delivery times vary depending on location. StoryNest is not responsible for:

Postal delays
Customs delays
Incorrect shipping details entered by customers

Customers are responsible for any customs duties or import taxes.

Returns & Refunds

Because our books are printed to order, we do not offer refunds for change of mind.

Refunds or replacements are only provided if:

The product arrives damaged
There is a printing defect
The wrong item was received

Customers must contact us within 7 days of delivery and provide photographic evidence.

Intellectual Property

All content on this website, including text, illustrations, designs, logos, and branding, is the property of StoryNest and may not be copied, reproduced, or distributed without written permission.